Membership Recurring Billing
Depending on your membership type, the membership fee will be billed on the beginning of the paying portion of your membership each month or annually thereafter unless and until you cancel your membership. We automatically bill your Payment Method on the calendar day corresponding to the commencement of your paying membership. We reserve the right to change the timing of our billing, in particular, as indicated below, if your payment method has not successfully settled. In the event your paying membership began on a day not contained in a given month, we may bill your payment method on a day in the applicable month or such other day as we deem appropriate. For example, if you started your membership or became a paying member on March 31st, your next payment date is likely to be April 30th, and your Payment Method would be billed that date.
Unless your subscription plan is offered with a 30 day money back guarantee, payments are nonrefundable and there are no refunds or credits for partially used periods, unless otherwise required by applicable law. You may cancel your membership in accordance with this Terms of Service. If you purchased an annual subscription plan offered with a 30 day money back guarantee, you will be entitled to a full refund upon cancellation by contacting us to request a refund. Once your refund is confirmed, you will lose all access to the membership portal. There is no obligation on our part to consider or grant refund requests (i) for subscription plans purchased with a 7-day or longer free trial; (ii) that do not occur within the first thirty (30) days of your membership or (iii) if there has been a violation of our Terms of Service or our Community Guidelines or fraud. You are entitled to one refund only. After your refund, any future subscriptions will no longer qualify for the 30-day money back guarantee.
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: firstname.lastname@example.org